Terms of Service

Please read these terms carefully before using our website or placing an order.

This website is operated by SLO. Throughout the site, the terms “we”, “us”, and “our” refer to SLO. By accessing our website, browsing our online store, creating an account, or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on our website.

If you do not agree to these Terms of Service, please do not use our website or purchase from our online store.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained consent from a parent or legal guardian.

You may not use our website, products, or services for any unlawful, unauthorized, abusive, fraudulent, or harmful purpose. You must not transmit viruses, malware, or any code that may damage, disrupt, or interfere with the operation of our website or services.

We reserve the right to refuse service, cancel orders, restrict access, or terminate use of our website if we believe these Terms have been violated.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by law.

You agree not to copy, reproduce, duplicate, sell, resell, exploit, or misuse any part of our website, products, services, content, or brand materials without our prior written consent.

The headings used in these Terms are included for convenience only and do not limit or affect the meaning of these Terms.

Product Information

We make every effort to present our products as accurately as possible, including descriptions, measurements, materials, colors, images, styling references, and other product details.

However, we cannot guarantee that product colors will appear exactly the same on every device or screen. Slight variations in color, texture, fabric, fit, or measurements may occur due to photography, display settings, production processes, or the nature of the materials used.

Product information on our website is provided for general reference. We reserve the right to update, correct, or change product descriptions, pricing, availability, and other information at any time without prior notice.

Pricing and Availability

Prices, promotions, product availability, and shipping fees are subject to change without notice.

Product prices may be displayed in different currencies depending on your location, website settings, or selected currency display. Final charges may vary depending on your payment method, currency conversion, payment provider, bank fees, or applicable taxes and duties.

We reserve the right to limit quantities, discontinue products, cancel products, or refuse orders at our discretion, including but not limited to cases involving pricing errors, inventory errors, suspected fraud, reseller activity, or unauthorized commercial purchases.

Orders and Payment

When placing an order, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

Payment is due at the time your order is placed. We may offer payment options such as credit card payment, PayPal, local payment providers, or other available payment services at checkout.

All payment transactions are processed by third-party payment providers. We do not store full credit card details on our own servers.

Once an order is placed, we may not be able to modify or cancel it if processing has already started. Please contact us as soon as possible if you need assistance with an order.

Order Confirmation and Acceptance

After you place an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of your order.

We reserve the right to review, refuse, cancel, or limit any order for reasons including but not limited to product unavailability, payment issues, pricing or product information errors, suspected fraud, incorrect shipping details, or activity that appears to be from resellers or distributors.

If we cancel an order after payment has been made, we will issue a refund to the original payment method, unless otherwise required by law or agreed with you.

Shipping and Delivery

Shipping fees, delivery options, estimated processing times, and estimated transit times are provided at checkout or on our Shipping Policy page.

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, logistics disruptions, courier delays, weather, holidays, incorrect address information, or other circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays, failed deliveries, lost packages, or additional costs caused by incorrect or incomplete addresses provided by the customer.

For more details, please review our Shipping Policy.

International Duties, Taxes, and Customs

For orders shipped outside Taiwan, import duties and taxes are prepaid by SLO, unless otherwise stated at checkout.

This means that you should not normally be required to pay additional import duties or taxes upon delivery.

Customs clearance procedures may still apply and may affect delivery time. In rare cases, local authorities or carriers may request additional information from the recipient to complete customs clearance.

Customers are responsible for providing accurate shipping information and any required customs information in a timely manner.

If a package is refused, unclaimed, returned due to an incorrect address, returned due to failure to provide required customs information, or otherwise returned to us through no fault of SLO, the customer may be responsible for original shipping fees, return shipping fees, and any related costs incurred during the return process.

Returns, Exchanges, and Refunds

Returns, exchanges, refunds, non-returnable items, defective items, and related procedures are governed by our Refund Policy.

Customers are responsible for reviewing our return conditions before making a purchase.

For more details, please review our Refund Policy.

Promotions, Discount Codes, and Gift Cards

Promotions, discount codes, store credits, gift cards, or special offers may be subject to additional terms, restrictions, expiration dates, or eligibility requirements.

Discount codes and promotional offers cannot be applied retroactively to previous orders unless expressly stated. We reserve the right to modify, suspend, or cancel promotions at any time.

Promotions may not be combined with other offers unless expressly permitted.

Accounts and Customer Information

You are responsible for keeping your account information accurate and secure. You are also responsible for any activity that occurs under your account.

If you believe your account has been accessed without authorization, please contact us immediately.

Your submission of personal information through our website is governed by our Privacy Policy.

Intellectual Property

All content on this website, including but not limited to text, images, product photography, styling, graphics, logos, trademarks, product names, page design, written content, and other materials, is owned by or licensed to SLO and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, sell, resell, or create derivative works from any website content, product imagery, brand materials, or other intellectual property without our prior written consent.

User Comments, Feedback, and Submissions

If you send us feedback, reviews, comments, suggestions, images, styling references, or other submissions, you agree that we may use, edit, publish, reproduce, translate, and display such content for business, customer service, marketing, or operational purposes, unless otherwise prohibited by law or agreed with you.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You are responsible for the accuracy and legality of any content you submit to us.

Third-Party Tools and Links

Our website may include links to third-party websites, apps, payment providers, shipping providers, analytics tools, advertising platforms, or other third-party services.

These third-party services are not controlled by SLO. We are not responsible for the content, policies, accuracy, security, availability, or practices of any third-party website or service.

Your use of third-party services is at your own discretion and may be subject to the third party’s own terms and policies.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, measurements, pricing, promotions, shipping fees, transit times, availability, or other content.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted, to the fullest extent permitted by law.

Prohibited Uses

You may not use our website or services:

• For any unlawful, fraudulent, harmful, abusive, or unauthorized purpose
• To violate any applicable laws, regulations, or third-party rights
• To infringe upon our intellectual property rights or the rights of others
• To submit false, misleading, or inaccurate information
• To upload, transmit, or distribute viruses, malware, or malicious code
• To collect, track, or misuse the personal information of others
• To spam, phish, scrape, crawl, or interfere with our website or services
• To harass, abuse, defame, threaten, discriminate, or harm others
• To bypass, disable, or interfere with security features of our website

We reserve the right to terminate or restrict access to our website or services if these prohibited uses are violated.

Disclaimer of Warranties

Our website, services, and products are provided to the fullest extent permitted by law. We do not guarantee that our website or services will be uninterrupted, secure, timely, error-free, or free from harmful components.

Except as expressly stated by us or required by applicable law, products and services are provided without warranties of any kind, whether express or implied.

Nothing in these Terms is intended to exclude or limit any rights that cannot be excluded or limited under applicable consumer protection laws.

Limitation of Liability

To the fullest extent permitted by law, SLO shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.

Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless SLO, our team, partners, service providers, suppliers, and affiliates from any claim, demand, loss, liability, damage, or expense arising from your breach of these Terms, your misuse of our website or services, or your violation of any law or third-party rights.

Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or unauthorized way.

Governing Law

These Terms of Service and any separate agreements through which we provide services to you shall be governed by and construed in accordance with the laws of China, unless otherwise required by applicable consumer protection laws in your country or region of residence.

Changes to These Terms

We may update, change, or replace these Terms of Service from time to time by posting the updated version on this page.

Your continued use of our website or services after any updates are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

slofashion212@gmail.com

Last updated: June 2026