Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how SLO collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, subscribe to our communications, or otherwise interact with us.

By using our website or purchasing from our online store, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, as well as information collected automatically when you use our website.

Information You Provide to Us

When you place an order, create an account, contact us, or subscribe to our communications, we may collect the following information:

• Your name
• Email address
• Phone number
• Shipping address
• Billing address
• Order details and purchase history
• Account login details, if you create an account
• Any information you choose to provide when contacting our customer service team

Payment Information

Payment information is processed securely through our payment service providers. We do not store your full credit card details on our own servers.

Depending on the payment method you choose, your payment information may be processed by third-party payment providers such as PayPal, credit card processors, or other available payment services at checkout.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website or source
• Pages viewed and time spent on our website
• Interactions with our website, emails, or advertisements

How We Use Your Information

We use your personal information to operate our business, provide our services, and improve your experience with SLO.

This may include using your information to:

• Process and fulfill your orders
• Arrange shipping, delivery, returns, and exchanges
• Provide customer support
• Send order confirmations, shipping updates, and service-related messages
• Manage your customer account
• Respond to your inquiries or requests
• Improve our website, products, services, and customer experience
• Detect, prevent, and address fraud, security issues, or misuse of our website
• Comply with legal, tax, accounting, or regulatory obligations
• Send marketing communications, if you have subscribed or where permitted by law

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send you updates about new arrivals, styling inspiration, events, promotions, or other SLO-related content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that even if you unsubscribe from marketing communications, we may still send you service-related messages, such as order confirmations, shipping updates, return updates, or customer service replies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to support website functionality, understand how visitors use our website, improve our services, and provide a more personalized experience.

Cookies may be used to:

• Remember your preferences
• Keep items in your cart
• Enable checkout and account functions
• Analyze website traffic and performance
• Understand customer behavior and improve our website
• Support advertising, retargeting, and marketing measurement

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

How We Share Your Information

We may share your personal information with trusted third parties who help us operate our business and provide services to you.

These may include:

• E-commerce platform providers
• Payment processors
• Shipping and logistics partners
• Warehouse and fulfillment partners
• Email and marketing service providers
• Analytics and advertising partners
• Customer service tools
• Professional advisors, where necessary
• Legal or regulatory authorities, where required by law

We do not sell your personal information to third parties.

We may disclose personal information if required to do so by law, if necessary to protect our rights, property, or safety, or if required to comply with legal proceedings, court orders, or regulatory requests.

Third-Party Services

Our website may use third-party services to support payments, shipping, analytics, advertising, email marketing, customer service, or other business operations.

These third-party service providers may collect, process, or store personal information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.

International Data Transfers

Because SLO operates as an international e-commerce business, your personal information may be processed, stored, or transferred outside of your country or region of residence.

These locations may have data protection laws that differ from those in your country or region. Where required, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may retain order information for customer service, accounting, tax, legal, fraud prevention, and business record purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal information
• Opt out of certain marketing communications

To exercise your rights, please contact us at admin@slowardrobe.com. We may need to verify your identity before processing your request.

European Economic Area, United Kingdom, and Switzerland Users

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to access, correct, delete, restrict, or object to the processing of your personal information.

You may also have the right to lodge a complaint with your local data protection authority.

California Residents

If you are a California resident, you may have specific rights under applicable California privacy laws, including the right to know, access, correct, delete, and opt out of certain uses or sharing of personal information, where applicable.

We do not sell your personal information.

To submit a privacy-related request, please contact us at admin@slowardrobe.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.

When we update this Privacy Policy, we will post the revised version on this page and update the effective date below.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

admin@slowardrobe.com

Last updated: June 2026